Privacy Policy

About this policy

This policy covers Connect, the word-connection game for iPhone and iPad.

You can read this policy inside the app without an internet connection. Email and links to external websites require an internet connection.

Local play and account progress

Levels, dictionaries and the playable tutorial are bundled on your device and work offline in English, Spanish, Romanian, Italian, German, French and European Portuguese. Gameplay, coins, powers, rewards, purchase delivery records, settings and streaks are saved locally. Apple handles purchase verification and payments; starting a new purchase requires access to Apple. Advertising and account sign-in also require their respective online services.

Connect backs up your level boards, guesses, completed levels, selected language and streak history to your account so you can continue on another device. Each language has a separate board history. Coin balances, powers and consumable delivery records stay on this device, separated by Connect account; the progress backup does not copy them to another device. Signing out removes the active session but keeps each account’s local saves private. Signing back into the same account restores its saved progress and local wallet.

Authorized support administrators can see accounts and progress, give coins or powers, set an exact coin balance, correct streaks, unlock all levels or adjust unfinished levels, and enable or disable ads. Explicit support ad settings can override ad-free delivery without deleting the underlying Apple purchase. While the signed-in app is active and online, it checks for corrections approximately every three seconds and applies them as soon as received; offline devices apply them after reconnecting. Consumable gifts are claimed once by one device. Changes are audited.

Online services

After required account sign-in, bundled levels, spending coins, using powers, earning rewards and maintaining a streak work locally without per-move server approval. Account progress backup, purchase ownership verification and support corrections use encrypted HTTPS connections to Cloudflare-hosted services. Cloudflare processes network addresses and ordinary request information to deliver and protect those services.

Older daily and Premium connections may remain in an existing account history. Their previously collected records are retained until account deletion. The current game does not require a Premium subscription.

Apple and Google accounts

An Apple or Google sign-in is required before playing or purchasing. The account service verifies your provider identity and stores its stable identifier, the email address it supplies and your editable username, initially suggested from your email. Apple may supply a private relay address. We never receive your Apple or Google password or request access to contacts, mail or files. Google handles authentication under its policy at https://policies.google.com/privacy.

Apple and Google identities are not automatically joined merely because their email addresses match. Sessions are stored securely on your device. Account settings let you edit your username, sign out, export your data, or delete your account after authenticating again with its provider.

Account deletion revokes Connect sessions and removes the account records and backed-up progress. Provider authorization is revoked where supported. A deletion receipt containing an internal account ID can be retained for 90 days to prevent backup restoration from recreating deleted data; restricted support notes expire after 180 days. Security audit events retain internal identifiers and minimal reasons. Deleting an account does not cancel Apple billing or erase purchases held by Apple.

Apple handles payments; we never receive card details. Purchases belong to the Connect account used to buy them. The service verifies Apple-signed purchases and retains minimal transaction, product and account ownership identifiers and an account-ownership hash to prevent transfers and duplicate claims. Coins, powers and streak recovery are delivered once into that account’s local wallet, and consumed balances are not copied between devices through progress backup. Verified permanent rights restore for their original Connect account; refunds update those rights. Legacy purchases without an account token are preserved only for the original account on the original device where trustworthy migration records exist, until support can establish ownership. Signing out or creating another account does not transfer purchases.

Advertising and privacy choices

The app uses Google AdMob to show a banner below the keyboard and an interstitial at a natural break when you choose Next level after completing a level. TestFlight and development builds use Google test ads. Unavailable ads do not prevent playing or moving to the next level.

We request non-personalized ads and disable Google publisher first-party identifiers and personalized advertising in the SDK configuration. We do not request access to the iOS advertising identifier through App Tracking Transparency. We do not send Google your guesses, hidden answers, Connect account information, coin balance or purchase history.

Advertising still involves data processing. Google may process your IP address and approximate location, app- or device-related identifiers, advertisements viewed, interactions with ads, and crash or performance information to deliver, measure, secure and improve ads. Non-personalized ads are not data-free. Google handles this information under its own privacy policy: https://policies.google.com/privacy. For details of data use in partner apps, see https://policies.google.com/technologies/partner-sites.

Google’s User Messaging Platform checks which privacy choices apply before the app requests ads. Where required, a consent or privacy message appears. You can review or withdraw applicable choices in Settings → Advertising privacy choices. Choosing not to consent does not block the game; Google may serve only eligible limited ads or no ads. If privacy information cannot be obtained and no valid prior permission exists, the app does not request ads.

Google controls retention of advertising data under its policies. Uninstalling the app or resetting a level does not delete data already held by Google. Contact us about the app’s data practices, or use Google’s privacy controls for data held by Google.

Optional notifications and widget

Daily reminders are optional and scheduled locally on your iPhone for the next seven days. The app requests notification permission only after you choose to enable reminders or messages. It uses your preferred time and the current device time zone, and skips reminders for a day you have already played.

The Home Screen widget shares only the currently loaded start and finish words, solved-word count, completion status, streak and expiry with this app through an Apple App Group. It contains no account credentials, guesses or hidden answers. Signing out or switching accounts clears that snapshot.

If you opt into news while signed in and online messages are configured, the service stores an encrypted Apple push token, language, time zone, consent setting and associated app session. Apple receives the token and message to deliver notifications. The service uses this information to respect preferences and quiet hours; it does not use it for advertising. Revoked sessions cannot receive newly attempted messages. Offline sign-out unregisters the device locally, but already accepted messages cannot be recalled.

Inactive push registrations and campaign records are removed after 30 days by scheduled cleanup. Account deletion removes registrations. These server features stay disabled until credentials and scheduled cleanup are configured.

Resetting and deleting local data

Settings → Restart current level resets only the current level board. Unlocked levels, earned rewards, coins, powers, revealed letters and streaks remain. Earlier daily and Premium saves are separate.

To remove the app’s local documents, use Delete App in iOS. Offload App keeps these documents. Keychain credentials may survive deleting the app; sign out first to remove the local account session. Signing out or deleting the app does not cancel an Apple subscription.

iOS or iCloud backups may retain app data separately. Apple controls backup behavior, and you can manage your backups through your Apple device and iCloud settings. Deleting the app does not delete support emails or TestFlight reports.

Sharing a result

Sharing is optional and starts only when you choose Share result. The app passes a puzzle result and its colored feedback pattern to the iOS share sheet. You choose the destination and whether to complete the share.

The service or person you choose receives what you share and handles it under their own practices. The developer does not receive a copy through the game.

Contacting the developer

If you email the developer, your email address and whatever text, images, or attachments you choose to send are used to respond and help with your request. Sending an email is optional and is not required to play.

TestFlight beta testing

When you install a beta through TestFlight, Apple collects crash and usage information and makes testing information available to the developer. You may also choose to send feedback, screenshots, or crash details. This information may include device and app details and, depending on how you joined the beta or what you submit, your name or email address.

The developer uses beta information to investigate problems and improve the game. The developer does not use it for advertising, sell it, or disclose it to third parties. Apple's collection and handling of TestFlight information are separate from the offline game's local storage and are described in Apple's TestFlight privacy information.

Retention and privacy requests

Support emails and independently saved copies of beta reports are kept only as long as needed to investigate or resolve the issue, then deleted. Apple controls retention of information held in TestFlight and its other services.

Contact support at the email address below to ask a privacy question or request deletion of support messages or report copies held by the developer. The developer cannot delete Apple's own records or copies of results you have shared with other people or services.